A guest experience platform, built on Voix.
00 Thank you
We're grateful for the chance to sit down with your team and talk about what comes next.
It's been a genuine pleasure pouring our work into Voix v8 alongside you. The platform has come a long way, and it's reached the point where it can carry something this ambitious.
What follows is our team's proposal for the road ahead. Thank you for the opportunity to bring it to you.
01 Where we are today
A working app is running today: CMS-driven screens, live front-desk chat, push notifications, and beacon-based location awareness, all against the Voix backend.
The foundation exists. This proposal is about finishing it, and launching it well.
02 The vision
The website leads pre-arrival. The app earns its place through recurring visitation: the returning guest, the member, the family.
Its real trick: the app reshapes itself around the visitor's current role. Pre-arrival planner, on-property guest, in-room occupant, day-pass visitor. One app, many contexts, driven by where they are in the journey.
We don't build four apps. We build one that changes context.
03 Core feature set
Final feature set is defined collaboratively as we go.
04 Additional features
05 The technical advantage
The app is powered by Voix, the same CMS that runs the website. One content model, one admin, one team.
That's why it can launch in step with the website redesign, share its design language, and stay cheap to evolve. The context-switching and segmentation aren't bolt-ons. They're the same engine working in two places.
06 Platform & architecture
Atlantis-scale concurrency, bank-grade security, and the speed guests expect, on an architecture designed to evolve.
07 IP & ownership
A clean line between platform and product, and no lock-in.
08 The roadmap
Launch covers the full guest journey. The rest is sequencing, not uncertainty.
09 Timeline
A working prototype by January 2027, launch in March alongside the website redesign, and two on-site trips to Atlantis to program and validate the beacons.
10 The ask
New monthly level · contracted for one year
Not 230 added on. 230 as the new monthly retainer.
We're already redlining at our current hours. This step up is the capacity to deliver the prototype, the launch, and the additional feature set on the timeline shown, with a little breathing room for web work too.
That matters as we start merging new custom app features back into the website, so the redesign can leverage the same upgrades. One fixed term, and a finished product at the end of it.
230 hrs / mo for the contract year, reassessed thereafter.
11 What we need from you
12 Where we need a seat at the table
So we don't miss opportunities, we want eyes on these decisions as they happen.
13 Why us
Same brief, very different starting line.
| Logicbomb Media | Other vendors | |
|---|---|---|
| Track record | ✓15 years of history | Starting from zero |
| Voix CMS | ✓Direct, native integration | Third-party, integration overhead |
| Voix DXP · personalization | ✓Direct, native | Bolt-on, if at all |
| Speed | ✓We move quick | Procurement, onboarding, ramp-up |
| Value | ✓Almost undoubtedly the best value | Premium agency rates |
| The Atlantis customer | ✓We understand them deeply | Learning on your dime |
| Website redesign | ✓Intimately involved, inside and out | Outsiders looking in |
| Asset & code reuse | ✓Reused from the redesign for consistency | Rebuilt from scratch |
| Existing integrations | ✓We know them like no one else | Reverse-engineering |
| Accountability | ✓One team for web and app | Coordinating across vendors |
| Risk | ✓A working prototype already running | Pitch decks and promises |
| Ownership | ✓You own the code and data, no lock-in | Platform lock-in |
| Access | ✓A direct line to the people building it | Account managers and tickets |
| Commitment | ✓In it for the long haul | Project ends, you're on your own |
| Handsome | ✓Exceedingly | Results may vary |
14 Next steps